August 2011 Insights PDF Print
Written by Administrator   
Sunday, 18 September 2011 18:04


Greetings from EagleTech Computer Service!

I'd like to begin by saying a BIG THANK YOU to each of you who have responded so encouragingly to the new fee structure. It's a great thing to be busy and helpful to my clients. You are all the best!!

I know it is a really weird time politically and economically. Because of this I'm always open to adjust my fees for any of you if you tell me times are just really tough in your household and you need a fee break on your computer repair costs. I'm in this for the long haul with all of you and long haul thinking values client's needs over short term financial gain. I think my new price structure is still comparatively low for the repair market but I'll be happy to respond to your current needs.

I'm bullish on our country. I've traveled to 23 different nations over the years and I believe the spirit of Americans is as strong or stronger than any in the world. We will find a way through this difficult season. In the end we will have learned very important lessons and we, our children, and grandchildren will be the beneficiaries of all we learned.


Here are some computing tips to consider:

Have you ever considered?...

What if your hard disk crashed and it wouldn't start again? Would it be nice to have a complete hard drive image of your hard disk and everything on it, including your Windows operating system, all of your programs, and your personal files, so that all I needed to do was come out and install this hard drive, with this backed up image, on your computer, and within about 30 minutes everything was back up and running again, exactly as it was at the time I made the image? I can do this for you.

In addition to this I can set up a backup program for the personal files you will be adding to your computer between the time we create this backup image and when you need it for a repair. If you have a small backup drive we can set it up to do daily backups to it so that if we have to use the repair image we then take the files you've added to the daily backup drive and add them to the newly restored hard drive image and you are right back to where you were before your hard drive crashed...nothing lost at all!

Here's what would be involved:

1. A backup hard drive - probably between 160-500 gigabytes should be plenty for most folks (When you call we'll determine the exact size needed) - approximately $42-$50.

2. About 1.5 hours of my time to create the backed up image - $54.

3. Total - approximately $96-$104.


If this is something you'd like for me to do I'd be happy to schedule a time to come out and complete this valuable backup for you. The peace of mind this will give might be a great thing for you!

Viruses continue to be a major distraction to happy computing. As you know...I'm a fan of Sandboxie. Here's a tip I've passed along to you in the past but it bears refreshing:

If you use an "onboard" email program such as Outlook, Outlook Express, Windows Live Mail, or Thunderbird, if you always be sure to have your Internet Browser open in a Sandboxed environment before you open your emails, then, if you open an email and it contains a link that someone sent to you, if you open it and it takes you to a website with a virus on it and that virus loads into your computer all you have to do is close the browser, close your email program, restart your computer, and you will find the effects of the virus have vanished. This one tip alone can save you many frustrations.

Secondly, Facebook continues to be a viral thorn for many. If you get a virus from Facebook while in a Sandboxed browser no worries. Watch out for links shared in Facebook messages and for applications claiming to work with Facebook...they get lots of people infected.

I hope each of you enjoy the remainder of this Summer and experience some great barbecues and vacation times!

Best of success to you in all your computing.

I'm here to assist you when you need it. As just a reminder... My onsite residential fee is $40 for the first hour and $28/hr for each additional hour and for the commercial setting it is $50 for the first hour and $40/hr each additional hour. Once again...for any clients you send my way, who use my services for an hour or more, I'd be happy to credit you with $10 of free computer service at your next call. Do let me know if you send folks my way and I'll keep notes on that as a credit for my next visit to you.

Thanks so much!

Your EagleTech Computer Technician
Tom Sparks










Last Updated on Monday, 30 April 2012 21:37