March 2012 Insights PDF Print
Written by Administrator   
Tuesday, 06 March 2012 11:41

 

 

 

Greetings from EagleTech Computer Service!



Phone & Remote Service Deposit Options:

Over the years I've had many many clients say to me "Tom, I really want to feel free to call you and ask you quick computer questions or have you connect remotely to my computer and perform quick fixes, but you don't charge me for these and it makes me feel badly for taking unfair advantage of your knowledge and time. I want to pay you for your time..." Well, here's an approach that I would like to offer to each of my almost 1200 clients. 

The link below will take you to my website and the PayPal payment approach. If you would like to create a deposit as a credit towards future phone calls or quick remote services, all you need to do is enter a payment of $30 (1 hour's worth) and when your payment comes through I will enter into your ledger in my client database that $30 credit. Then each time you call we'll just note the amount of time spent, subtract it as a portion of one hour, and you can feel free to call any time you like.



If this appeals to you, and you'd like to have that immediate access to ask those quick computing questions then feel free to go to this link and create your deposit:

Deposit Link


Because it is a PayPal approach it is the world's most trusted form of online payment.

For those who do not like this approach and would like the freedom to call for occasional free quick advice I'll do my best to continue to accommodate you. With nearly 1200 clients it can get a little busy at times, but you feel free to make that occasional free short call and I'll do my best to help out.

I hope you find this helpful and I look forward to continue finding ways to keep your computing experience enjoyable!

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Be on Alert for the Bogus Virus Removal call:

Be careful to not accept calls that claim they have been notified that you have viruses on your computer and they are ready to connect remotely to your computer and take them off for $150. Nobody in the world, other than yourself, knows anything about whether you have viruses on your computer. Anyone who claims to know is lying and either seeking to generate business from their lies or may be attempting to get into your computer and steal your personal banking information. They may even place a key logging virus on your computer that will send them a log of all your keystrokes that you enter into your computer - especially personal banking usernames and passwords.

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Things to do on a regular basis:

1. Allow all Java updates.

2. Allow all Adobe Reader and Flash updates.

3. Take all Windows "Security" updates. All other Windows updates are more optional than essential.

4. Allow your Antivirus program to "UPDATE" itself.

5. Open Malwarebytes and click the "Update" tab and let it update its signature files at least once a week.

6. Run CCleaner or Glary Utilities, whichever one that is installed on your computer, at least once a week.

7. Run your Defragmenting software at least once a month.

8. Right click your Sandboxie icon in your lower right task bar, choose "Show Window", click on "Help" and let
it search for any new updates that are available for it. When it asks if it should be allowed to "Overwrite" your
current version give it permission to do so.



Things relating to programs to avoid:

1. Don't let your free Antivirus program "Upgrade" you to a trial version of their paid program. This is especially true for "Avira," "Avast," and "AVG." If I've installed "Microsoft Security Essentials" there is no concern here because they don't have a paid-for version.

2. When you are receiving any updates of your programs be sure to watch for small boxes that have a check mark in them and which are asking you if, in addition to the update you are receiving, you'd also like to receive an additional program, such as "Ask Toolbar," or "Bing Toolbar," or "Uniblue Registry Cleaner," or "Google Chrome," or "MyWebSearch Toolbar," or "Inbox Toolbar," or any other toolbars or programs you aren't certain you really want. These companies pay Java, Adobe, and the Antivirus software companies for the right to offer you their programs. They are usually not real obvious and you have to pay close attention and uncheck their offer boxes. The reasons you won't want them are 1) They will greatly slow down your web browser 2) They will reduce the size of your web browser's window by adding bars/ribbons across the top of your browser 3) They often remove your current internet search window 4) They often change your current Home Page to a page of their choice 5) They often load all kinds of Adware into your computer which sends off information of where you surf on the Internet to other vendors.

3. As you may have noticed...right now there are all kinds of free and paid-for programs that "claim" they can double your computer's speed, remove unnecessary files that are slowing your computer, and optimize your computer. While I can't tell you that all of them are useless I have noticed that most of them are and some of them actually do damage to the operating system. I know we all want better performance from our computers, and free if possible, but multiplying free optimizing programs on computers generally slows the computer down rather than speed them up. Just a caution to consider...


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Best of success to you in all your computing.

I’m here to assist you when you need it. As just a reminder... My onsite residential fee is $30 per hour and for the commercial setting it is $40 per hour. Once again...for any clients you send my way, who use my services for an hour or more, I'd be happy to credit you with $7 of free computer service at your next call. Do let me know if you send folks my way and I'll keep notes on that as a credit for my next visit to you.

 

Thanks so much!

Your Computer Technician
Tom Sparks
503-577-4201

 

 

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Last Updated on Monday, 30 April 2012 21:34