Christmas Purchasing Suggestions PDF Print
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Friday, 03 December 2010 17:14


Greetings from EagleTech Computer Service!
Christmas is coming, and that’s a great time to purchase a new computer.  Folks often ask me which laptops and desktops are the best and worst?  I often turn to Tech Republic as a pretty reliable source of evaluation, and they recently conducted two laptop polls...see what you think...
Which PC vendor makes the least reliable laptops?
Acer (24%)
Hewlett-Packard (21%)
Dell (20%)
Toshiba (12%)
Lenovo (8%)
ASUS (8%)
Apple (7%)
Total Votes: 7,370
Which PC vendor makes the most reliable laptops?
Dell (21%)
Hewlett-Packard (18%)
Lenovo (17%)
Toshiba (15%)
Apple (15%)
ASUS (8%)
Acer (6%)
Total Votes: 4,609
Obviously they didn’t come out exactly the same but you can easily see the leanings folks expressed. Of course this doesn’t mean if you have an Acer or an HP you will experience problems, but folks were certainly conflicted about these brands.  It appears to me that Dell, Toshiba, and Lenovo generally did well in the polls.  I tend to lean towards HP, perhaps because they are the largest seller.
HP laptops seem to hold up fairly well.  I seem to see a disproportionate number of bad batteries on Dell computers.  Dell appears to have slipped in its reputation for good technical and repair support, both in terms of the length of time they take to complete the repairs and the cost of the repairs.
When it comes to newer Desktop computers, by far and above I see more HP desktops than any other brand. They seem to hold up well and provide good service.  Their tech support is reasonably good. They make a less expensive model, called “Compaq,” and generally this ends up being a lighter grade box construction and lower processor speeds and RAM memory sizes.  I think I’d encourage you to pay the extra amount for the full HP model.
As for recommended elements of each, here are my recommendations:
1.  At least 500 gigabytes of hard drive space.
2.  For a processor I’d recommend nothing less than Duo Core and perhaps a Quad Core.
3.  At least 4 gigabytes of RAM memory.
4.  At Least 512 megabytes of video memory.
5.  For laptops you will probably end up wanting a built in camera. 
When you receive such gifts and need to transfer data from one computer to the new, remove some of the unnecessary programs the vendors install, and setup your antivirus with various utilities and optimizations, I’d love to be the one you turn to for assistance.
As for the best places to buy...
Locally - Costco, Bestbuy, and Frys all compete very closely.  Occasionally Office Depot, OfficeMax, and Staples will have great buys too.

Online - I still lean towards .  Recently I recommended them and some folks made immediate purchases.  One family experienced a few problems with their purchase, but with a phone call from them and myself to 3BTech the problems were excellently solved and everyone ended up happy.  Any company can make an error, but how they resolve that error is what is the most important to me.  3BTech gets an “A” in their commitment to good service.
Best of success to you in all your computing, and a Very Merry Christmas!
I'm here to assist you when you need it.  My onsite residential fee is still $23/hr and for the commercial setting it is $30/hr.
Once again...for any clients you send my way, who use my services for an hour or more, I'd be happy to credit you with a 1/4 hour of free computer service.  Do let me know if you send folks my way and I'll keep notes on that as a credit for my next visit to you.
Thanks so much!
Your Computer Technician
Tom Sparks





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Last Updated on Monday, 30 April 2012 21:40